We want to make your experience with Folgers® as smooth and pleasurable as possible. Many of your questions already might have been answered on our Frequently Asked Questions (FAQ) page. If not, please enter your information and inquiries in the fields below. We'll be happy to respond to your questions.

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By Phone:

Monday through Friday

Hours*: 8am-5pm EST
*business hours subject to change

By SMS Text:

Monday through Friday

Hours*: 9am-4pm EST
*business hours subject to change

By Mail:

The J.M. Smucker Co.
1 Strawberry Lane
Orrville, Ohio 44667-0280

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